Refund policy

We want you to love every bag of beans and every product you receive from SPACE. But if something isn’t right, we’re here to fix it.

Due to the nature of coffee and food products, we do not accept returns on roasted beans or opened consumables.
Equipment or accessories may be returned within 7 days if:
- It is unused and in original packaging
- You notify us via email/WhatsApp first

Refunds are issued only for damaged or incorrect items. Proof (photo/video) must be sent within 48 hours of receiving the package.
Refunds are processed to the original payment method within 7–10 business days once approved.